Your Subscription with A2K

A2K Premium Support Subscription

A2K Subscription Rewards
As a A2K subscription customer you will get access to special offers every month from our full portfolio of products from HP Hardware, Printers, Adobe, Microsoft, 3d Printers, training plus many more.

Priority Technical support and resolution within A2K technical team
At A2K we are proud to boast that we have the largest Autodesk technical team in the ANZ region. Our advanced knowledge of Autodesk software enables us to mentor and support CAD users to be more efficient.

Priority Remote Desktop Assistance
A2K Subscription customers have the option to use remote desktop assistance, a flexible method of getting help. By providing temporary and fully secure control of your desktop to an A2K product support specialist, troubleshooting and resolution of issues can be significantly expedited. Through this platform we are able to not only provide software but workstation and server support.

Priority CAD Manager Support
Through A2Ks extensive knowledge base we are able to provide guidance to CAD Managers to implement specific wokflows, regulations, and protocols when executing the software in your organisation.

Access to A2K Business solution teams
You will have access to our dedicated experts in workstations, servers, printers, plotters, 3d printers, Cloud services, Adobe , Microsoft, Citrix and other who will be able to help you to implement a complete solution for your company.

Access to a wide range of professional services
At A2K we have a wide range of professional services that we offer to help your business achieve competitive advantage. They include: Technical Support, Consulting, Skills Assessments, Training, Development, Customisation, CAD Management, IT Managed Services, Design Content, BIM-MEPAUS, BIM Implementation, Intelligent Modelling, Autodesk Vault Managed Services.

Find out more about A2K Services.

A2K Platinum Support Subscription (only available with annual Autodesk software subscriptions)

All the amazing features of the A2K Premium subscription plus much more.

As the largest Autodesk partner in Australia we are dedicated to service excellence. As a part of our commitment we have formulated the Platinum subscription.

Our Platinum subscribers will benefit from our comprehensive 365-day IT monitoring solution that proactively monitor your devices, with best-in-class technology supported by our experienced and highly-qualified IT services division.

Full list of additional services included in the platinum subscription:

• Application Version & Service Pack Information
• Anti-Virus
• A2K System Tray Icon
• System Health Monitoring
• Hardware/Software Asset Inventory
• Remote Desktop Support Software
• Scheduled Scripted Tasks
• Monthly Reports
• Scheduled Drive Maintenance
• Notification Alerts
• Patch Management